Customer Testimonials

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DealerRater May 20, 2022

McDaniel made the car purchasing process so easy. I got the car I wanted without any hassle. Everyone was so informative & helpful and made everything less stressful. All in all, I’m very happy with my experience and purchase. I will be recommending this location as well as the salesmen to all the people I know.

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DealerRater May 20, 2022

Montae always goes over and beyond . He’s customer service skills are extraordinary! I know I’m in good hands when he’s handling my precious car.

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DealerRater May 20, 2022

The service was quick, and the staff was friendly. They did a great job explaining the detail of my car.

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DealerRater May 20, 2022

Awersome customer service. The employees are excellent. Love this location. Been going for years. Great

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DealerRater May 20, 2022

The staff is very courteous and knowledgeable. I opted for a detail while my car was there and what an amazing job for a very reasonable price.

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DealerRater May 19, 2022

Fast and friendly! The wait wasn’t long and very clean inside. My go to dealership for my truck needs.

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DealerRater May 19, 2022

This is my second vehicle from Rick Hendrick Chrysler Dodge Jeep RAM Duluth and Would definitely recommend it! The staff is friendly and listen to your needs. There was no haggling just clear communication. I absolutely love my Jeep. Thanks guys!

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DealerRater May 19, 2022

Excellent experience with Rick Hendrick CDJR of Duluth, GA purchasing a new 2022 Ram Laramie Badlander. The entire purchase experience was completed remotely and my sales advisor Josie Lora was fantastic. She met every request that I had, including facilitating factory accessories installed per my request. The overall purchase process was great and I would recommend it to anyone looking to purchase a Ram truck.

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DealerRater May 19, 2022

Better inventory and great service from Janice. Fair, friendly and fun. I recommend considering buying from them.

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DealerRater May 19, 2022

I had an awesome experience we'll keep coming back and back and recommend other people to go there

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DealerRater May 19, 2022

The staff was awesome. Very friendly staff and hones i will keep taking my jeep there

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DealerRater May 19, 2022

My experience was amazing!! I found the whole experience excellent, far exceeding my expectations. What made the experience extra special to me was the quality of the information provided. Everyone was clearly there to make sure I got the most out of my day & the car. The progression through the amount of trust put in me by the instructions lead me to an awesome purchase!! Thanks so much!!

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DealerRater May 19, 2022

Friendly and professional in providing a quality service. They completed service in time frame as promised. Overall good experience.

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DealerRater May 18, 2022

Facility was clean, well organize and staff extremely patient, friendly, and knowledgeable. Appreciate Staff Service

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DealerRater May 18, 2022

Great experience friendly staff and definitely efficient service I like going there to get service

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DealerRater May 18, 2022

Jacques was amazing and super nice and easy to talk to! Finding the perfect car for me with him was super easy and simple. The finance manager though was a little rude.

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DealerRater May 18, 2022

I just hate the wait while my vehicle is being serviced. Is there any way it can be cut down?

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DealerRater May 18, 2022

Setting up the appointment was easy. Arrived a few minutes early and I was greeted promptly. My car was taken back quickly and the service was completed in a timely manner

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DealerRater May 18, 2022

Taking my car to Eric Chavez for service at RHCDJR is always a great experience. I trust Eric with any questions I have about my car and he always delivers an answer.

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DealerRater May 18, 2022

Very accommodating. I was very early to my appointment and they fit me right in.

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DealerRater May 18, 2022

Very good experience. My salesman was very friendly and helpful. Much better than my usual experience.

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DealerRater May 17, 2022

I had to greet a person first. Two men passed me coming in the door that worked there and the two people at the front table were talking to someone while I stood there before walking up to my salesman table, Isaiah on my own.

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DealerRater May 17, 2022

The technicians and service people are very professional and understanding. They care about your safety first and getting the job done correctly.

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DealerRater May 16, 2022

Kneico made getting my dream car a wonderful experience! He gave me the best deal there is, it was a very friendly experience overall. I would highly recommend him to anyone looking to upgrade to their dream as well !

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DealerRater May 16, 2022

The service crew is here is top notch. They always are very assertive to my concerns and do a great job explaining to me what needs taken care of on my vehicle. Thank you keep up the great work!!

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DealerRater May 16, 2022

It was an excellent service. Eric is very oriented to understand customer needs. Thank you so much

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DealerRater May 15, 2022

I visited the service center, it was disappointing that it took over a week to get my car back and that there was no temporary cars available. So not only did I incur a $485 bill for a $45 part but I had to rent a car for a week for an additional $375🤦🏾‍♀️🤨. Also, no one bothered to do the 2 notifications on my car (ie. Computer upgrade and transmission bushel?) so I had to make another appointment to bring my car back and I do not have funds for another weeklong rental 😒😖

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DealerRater May 15, 2022

John was able to get me the truck I wanted in a decent time and at the price I wanted

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DealerRater May 15, 2022

Nick is amazing seller very nice, they help you in everything, I,m happy with my car

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DealerRater May 15, 2022

Having to have my transmission replaced was beyond aggravating, however the guys at Hendricks cdjr made it as easy as possible. They supplied me with a loaner car and kept me informed of the process. Highly recommend them.

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DealerRater May 15, 2022

Greet you when you come in clean Waiting area respects your property fast and friendly service i’ve been dealing with them for about four years always exceeds my expectation any problems they always have them fixed asap

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DealerRater May 15, 2022

The waiting area isn’t good for those trying to work . Wasn’t quiet and is small. and I noticed no air was put into my tires.

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DealerRater May 15, 2022

The service technician that worked with me was extremely friendly and helpful. The shop was very busy, but everyone maintained kindness and professionalism.

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DealerRater May 14, 2022

The guys always take great care of me. Dropped off at the last minute, I was offered a rental. Asked for a couple extra things done and they did it quickly. Always happy with the service I receive

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DealerRater May 14, 2022

Very professional, customer service driven. Exceeds expectations. Highly dedicated to best performance for any automobile needs. Friendly!

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DealerRater May 14, 2022

The staff was extremely welcome knowledgeable and helpful, my family and I left happy with the vehicle of our choice

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DealerRater May 14, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth is an amazing Auto Dealership. The service department staff is very professional and courteous .

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DealerRater May 13, 2022

Eric Chavez took good care of me.. he recommended a 3 for 1 service to save me couple hundred dollars on my next service..!!

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DealerRater May 13, 2022

It was clean the drink machine was out of order the popcorn machine was out of order but your salesman were great love Gerardo

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DealerRater May 12, 2022

Service department has extremely professional staff and technicians. They are efficient and very helpful during the service appointments. The service is consistent from check-in to checkout with helpful checkpoints in-between.

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DealerRater May 12, 2022

Customer service is very concerned about taking care of the needs and issues of your customers

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DealerRater May 12, 2022

Great service, and it was a pretty fast process. There was no confusion at all.

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DealerRater May 12, 2022

Fastest in and out time ever and the guy helping me was very respectful and considerate! I value customer service and he excelled at everything!

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DealerRater May 11, 2022

Always quick and efficient! Love the shuttle service, makes it easier to get my car in.

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DealerRater May 11, 2022

My service rep was the best! I hadn’t had a good experience in the past but he restored my faith in your company.

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DealerRater May 10, 2022

I needed the work van diagnosed to determine whether or not to repair or replace. Spoke to Matt on the phone said he would have a diagnostic on the van and contact me with their findings. He did just that, courteous and professional service. Thanks Matt

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DealerRater May 10, 2022

Very kind staff. I had a wonderful experience here with Brady. He was helpful and knowledgeable.

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DealerRater May 10, 2022

N/C. NC. N/C. N/C. N/C N/C. N/C N/C

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DealerRater May 10, 2022

Always have a great experience!Great great great great great great great great greatGreat great great great great great great

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DealerRater May 9, 2022

I appreciated the help I received by the sales personelle in finding and organizing my vehicle selection. Additionally, my financing needs were a priority and my needs were met. The sales people I met were Brady Sullivan and Jacques Perrmond. They were terrific. Sincerely, Michael Christensen

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DealerRater May 9, 2022

Quick, professional service. Got an oil change scheduled last minute and they accommodated no problem. Advisor was fantastic

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DealerRater May 9, 2022

They have very helpful service center staff, and answered my questions when I needed information.

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DealerRater May 9, 2022

So far, my experience has been great with this dealership. I hope I have many more great experiences.

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DealerRater May 9, 2022

Even if my order is late, I have great relationship with the associates of the dealership especially with Brondon. He's very polite and respectful.

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DealerRater May 8, 2022

The service person listen to my concerns and did not try to up-sale me. Awesome

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DealerRater May 8, 2022

This has to be the best dealership in town. I’m convinced that the customer service here is the absolute best in Gwinnett.

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DealerRater May 8, 2022

Great fast techs explained everything and provided great recommendations for additional services and car care and exactly what was going to happen to my car

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DealerRater May 7, 2022

Me. Janice was simply amazing she made my experience great & worth it. Very patient & nice.

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DealerRater May 7, 2022

I wanted to trade my rt hemi challenger in for a sxt challenger with lower paymens. They made it happen. I got exactly that!! I And I drove off in a 2022 brand new challenger. Relieved!! Thks to the dodge Hendricks family!!

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DealerRater May 6, 2022

They got to vehicle immediately and got me back on the road. Thank you Rick Hendricks

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DealerRater May 5, 2022

Always great service. Ashton went above and beyond to help me load the Uber app on my phone since I had to leave my car.

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DealerRater May 5, 2022

We worked with Jon and he was amazing throughout the entire process made the process of buying a new vehicle a positive experience.

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DealerRater May 5, 2022

I like Mr Hendrick and his NASCAR team. I appreciate the complimentary oil changes on new car purchase. Two and one half hours is too long to wait. Jeep should come up with a work around for 3G 2016 customers.

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DealerRater May 5, 2022

Service was good and relaxing got to view the different new cars including the jailbreak hellcat while I was there pretty much.

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DealerRater May 5, 2022

Working with montae was great, he was sure to updated me of my status along the way and was very informative.

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DealerRater May 5, 2022

the service is amazing and the workers are very polite and i felt very important

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DealerRater May 4, 2022

They went over and beyond to find the exact vehicle I wanted. Would definitely recommend

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DealerRater May 3, 2022

Great customer service didn't take long to get service i enjoyed the atmosphere very friendly people

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DealerRater May 3, 2022

The guys were very determined to help me out with great accommodations to my needs.

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DealerRater May 3, 2022

Eric was helpful and took care of everything I needed. He made sure I was kept up to date on the status of the repair.

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DealerRater May 2, 2022

Great sales team. Very responsive and not pushy. Made transaction very easy. Thank you so much.

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DealerRater May 1, 2022

Lance was exceptional! We had issues with our car starting after it was serviced, and Lance got us a loner vehicle and took care of the issue. We drive an hour away to Duluth because we are always pleased with the service!

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Cars Apr 30, 2022

Yesterday on April 29, I received excellent customer service from Justin. He was very professional, knowledgeable and I appreciate not being hassled. Right now I’m only shopping around. Test driving and getting the feel of what’s available.

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Cars Apr 2, 2022

Excellent crew! Second vehicle purchased! Great deal on the new hybrid 4xE wrangler! Rashad Tarr was on top of from the order to the delivery!

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Cars Feb 26, 2022

I've always had positive experiences at Rick Hendrick CDJR in Duluth. The Sales & Service Teams are great, always providing exceptional customer service. I would highly recommend them to my friends & family.

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Cars Feb 26, 2022

Amazing selection & excellent customer service from the salesman Isaiah. Got me into exactly what i wanted hassle free!! Test drive & was in & out. Very smooth transition!

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Cars Feb 25, 2022

I went into the Hendrick CDJR not really knowing what I was wanting or looking for, and Donny Wilson and his team took the time to help find the right vehicle for my family. The best experience I have every had when purchasing a car. I would highly recommend them for your car buying experience.

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Cars Feb 25, 2022

I would recommend this dealership. Friendly and knowledgeable staff. I will be back for service in the future. Competitive pricing on service work and parts.

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Cars Feb 25, 2022

Amazing customer service. The whole staff front and back were very helpful and friendly. They helped me through every step of the process, I can’t recommend them enough.

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Cars Feb 25, 2022

Donny was very professional and kind. He made me feel comfortable as well as he was very knowledgeable in finding the right vehicle for me and my families needs on what we needed. I am very grateful and highly recommend going to Donny and his team. Your the best! Thank you!!

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Cars Feb 25, 2022

I love this store. Customer service is great! Serviced my car in a timely maner and the work was quality. Always a great experience when I come here. Highly recommend this location to friends and family.

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Cars Feb 25, 2022

This place has gone above and beyond for me. I have always wanted a scat pack charger but the payments were always to high. I’m doing my usual show up look and don’t buy nothing sundays every once in awhile. The manager greeted my outside and said today is my day. Long story short I left with my scat pack and got the payments where I need to be. Besides buying the car the whole store is just has a great fun vibe.

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Cars Feb 25, 2022

Great selection of new and pre owned vehicles. The team is very patient and not pushy . I had a great experience buying my Jeep from the Hendrick Team !!

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Cars Feb 25, 2022

Fue la mejor experincia que puedas tener un dealer de carros Felipe fue amistoso y repetuoso fue rapido en el proceso y no espere mucho si necesitas un carro vengan a trabajar con el

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Cars Feb 25, 2022

The experience was great form begging to end I really appreciate the attention to detail form every person in the dealership. If you wanna get good service, visit the dealership

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Cars Feb 25, 2022

Donny Wilson has helped my buy multiple vehicles. He has given exceptional customer service and look forward to doing business more with him in the future.

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Cars Jun 11, 2021

Worked with Matt today and had a great experience. Been coming here for about 2 years for service now and working with Darrell Wilson. He always goes above and beyond to make sure I’m taken care of. Bought my new Ram and will continue to be back for service. HIGHLY RECOMMENDED.

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Cars Jun 11, 2021

I worked with Donny Wilson today on the purchase of my new Cherokee and I’ll always ask for Donny. Thanks again guys. See y’all soon

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Cars Jun 11, 2021

I worked with Matt Mazza and had a great time buying my new Jeep Gladiator! Thank you for giving me what I wanted especially in today’s car climate.

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Cars May 22, 2021

Michael Wolf was great. I got my recall and cabin filter replaced in record time. They were nice and friendly. Had a great experience and would recommend to anyone to come see him.

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Cars May 8, 2021

I bought a brand new 300 from will Hawthorne and loved every second of it, thanks again will and looking forward to trading it in for that wrangler 😉

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Cars May 8, 2021

Matt Otis was fantastic thank you so much for taking care of me and I truly look forward to the next time we do business

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Cars May 4, 2021

I met with Rashad and had the best car purchasing experience ever! 10 out of 10 and would definitely recommend to all my friends, go ask for Rashad

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Cars May 4, 2021

I’ve always wanted a dodge but didn’t think I could afford one until I came in for service on my Ford that I bought from here and they offered to let me trade it in and upgrade!

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Cars May 4, 2021

I was in and out in 45 minutes on an oil change and tire rotation, ive never seen anything that quick, thanks guys ill be back

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Cars May 4, 2021

Yo these guys got some of the fyest cars on the nawf side of the city, my boy Jacques hooked me up with a clean challenger thanks a lot quez

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Cars May 3, 2021

Lance and Alisha both stayed in contact with me darn near daily while my car was getting a trans swap. Never had that kind of follow up before and I was highly impressed

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Cars May 3, 2021

They went off on my car value offered way more than don Jackson and car max!! Thank you guys so much and I’ll definitely be back for more business

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Cars May 3, 2021

I had a very quick and easy oil change today with Matt Otis! I drove up with no appointment and was in and out in under an hour.

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Cars Apr 30, 2021

Oh my God I had such a great experience here at Rick Hendrick Chrysler a Dodge Jeep a RAM in Duluth Georgia Thank you guys so much for my new truck I am giddy to start driving it


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