Customer Testimonials

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Cars Apr 1, 2021

We always do business here that'll never change even if the drive is a bit long. Want to shout out Matt for the great service

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Cars Apr 1, 2021

Amazing inventory of cars . Rashad worked with me and was very understanding of what vehicle and features I needed . Very happy with my new Ram .

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Cars Mar 31, 2021

They didnt have the charger I wanted but Brandon still took good care of me. Im just waiting for it to get delivered from one of their other dealerships. Very satisfied customer.

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Cars Mar 31, 2021

Quintin was friendly and knowledgeable and so was the rest of the sales people. These guys will make sure you leave happy. Won't be going anywhere else for a vehicle.

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Cars Mar 31, 2021

Had a fantastic experience with this dealership! From the moment i entered everybody was very friendly and welcoming! I will always do business with the team here at Hendrick CDJR Duluth.

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Cars Mar 31, 2021

Went to a ton of other places and wasted my time! Came to this dealership in Duluth and they made it possible for me to get a brand new Cherokee. All the other dealers were asking wayyy too much.

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Cars Feb 5, 2021

Really helpful and will continue to get car serviced here.

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Cars Feb 4, 2021

The sales man Matt Mazda was great and patient with us, very friendly and make a car buying very simple, the sales manager was awesome, work with us to get us the number we wanted..

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Cars Feb 4, 2021

Eric Chavez was the most helpful consultant I have ever experienced. Super thorough and knowledgeable.

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Cars Feb 4, 2021

Oil Change was a great experience. Service guy was awesome.

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Cars Jan 28, 2021

Guys there are very helpful, went in without appointment and got me in fast.

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Cars Jan 15, 2021

My service gentleman did a great job. He got me in and out in good timing . He was attentive and polite .

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Cars Jan 10, 2021

I would specifically like to thank Janice Curry for helping me and making my experience as pleasant as possible!

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Cars Jan 8, 2021

We had a great experience at Rick Hendricks Dodge. This was our second time purchasing a vehicle from there and our second time working with Sharon. We would definitely recommend any one looking to buy a vehicle to stop by and see Sharon she?s really helpful during and even after the process!

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Cars Jan 8, 2021

Great service department!!! Very pleased with my maintanence

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Cars Dec 28, 2020

Service was great... Took care all Service Needs...

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Cars Dec 24, 2020

Very satisfied. I dropped my vehicle off before work, got a text when the services were completed, picked my vehicle up on my lunch break. Took no time at all.

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Cars Dec 9, 2020

Just took my JK 2016 for a Cylinder 5 misfire to Rick Hendricks. Must say, Don at the Service department did a fantastic job. He took very good care of me. Certainly will pass the word around to my fellow jeepers.

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Cars Dec 2, 2020

I couldn't be happier with the experience I've had at Rick Hendricks. This is my second car and I already know that I'll return when I need another car. Nick helped us again. I thought his name was Richard because everyone was calling him that. I almost started calling him that. Anyways, they were very patient with us and walked us through all of our options. I got more than fair price on my trade-in. We got a 2017 Jeep Grand Cherokee with a ton of amenities. We are really happy with the car. I highly recommend them. ...

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Cars Nov 26, 2020

This was my first time there. Nick was very polite and listened to me. He eased my mind and my wallet. I will definitely be back.

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Cars Nov 21, 2020

The best - Lance Chapin takes his time and takes care of us every time! No sales tactics just honest and fair - the only place we get our Pacifica serviced.

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Cars Nov 20, 2020

Great customer service from Don Forward. Awesome dude with fantastic attention to details. Great place to have my 2008 Ram 1500 serviced. Will go to no other dealership. Who Dat!

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Cars Nov 19, 2020

I went in for an oil change and they told me 1.5 hours because they had to order the filter. Well it took them 1 hour and I was in and out. My service guy was super nice and very helpful.

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Cars Nov 6, 2020

excellent, I recommend it. They have a very good deal with the client, very friendly. It is already my third car that I buy here and the treatment is the same, thanks Felipe Ortiz

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Cars Oct 27, 2020

Did a great job stayed late to make it happen . Went above and beyond by staying late.

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Cars Oct 15, 2020

Wonderful Experience , Excellent Customer Service, Great knowledge of the vehicle

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Cars Oct 6, 2020

Getting service here was so quick and easy. Very friendly staff

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Cars Oct 6, 2020

Ms. Kincade was very pleasant upon arrival, unlike some advisors in the past. Informed me of recommended services without pressuring me to accept anything. Also provided tips on how to better care for my vehicle.

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Cars Oct 1, 2020

Sharon gave me EXCELLENT customer service throughput the whole buying experience!! She delivered on everything I asked for! Had to come back to drop the extra key fob to the car I traded. Sharon walked me out to my car and realized my windows did not have manufactured tint... she immediately ask me if I have any extra time. She made sure I had a loner to run a few errands so I didn?t have to sit around and wait. Less then two hours my Jeep was tinted and filled with gas!! I was having some anxieties about the ...

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Cars Sep 23, 2020

Sha'ron did a great job and was very pleasant and professional...as were all of the associates with whom I came into contact. Great Team!

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Cars Sep 19, 2020

JEFF WAS AMAZINGGGG. This place was recommended to me by my friend. So glad I came here to buy bc they made the whole thing so so easy. Jeff was super nice and really helped me out every step of the way. I so appreciate it Jeff!!!!

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Cars Sep 7, 2020

My tire kept losing air pressure. It?s the second time that it happened but they quickly took care of everything. I don?t usually come to the dealer to get my car serviced but it was such a great experience. Definitely coming back.

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Cars Sep 1, 2020

Great time at the dealership. Nick and Jose were extremely professional. They worked with me good on the price. The car was ready for me to pick up when I got there and they made the purchasing process very easy.

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Cars Aug 27, 2020

Everyone was very friendly, helpful and welcoming. Thank you to Rashad Tarr who was able to let me test drive my car very soon after expressing my interest in it. He was able to answer all my questions transparently, promptly and showed good knowledge about the vehicle. Thanks to the team, we were able to smoothly and easily come to a deal that best worked for me. They offer excellent customer service and I look forward to working with them again.

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Cars Aug 24, 2020

I'm still waiting for copies of my paperwork that I signed when my car was delivered to my home. I thought it would be here by now.

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Cars Aug 24, 2020

I bought my first and second car from here because they?re very friendly and ready to help. I always come to get my car serviced through them cause I trust them.

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Cars Aug 13, 2020

Great experience, great personal Will definitely go back

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Cars Aug 8, 2020

Sha’ron was a wonderful sales person. She helped me get into a car. Great customer service. Highly recommend any one come here for a car. My credit was bad and i still got a decent interest rate

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Cars Jul 25, 2020

Honestly the people here make the whole process easier. They know their stuff and don't mind putting in the work to make sure you're going to get something you love. Should have gone here to buy cars in the past.

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Cars Jul 23, 2020

Great customer service and had a good time at the shop the people there are also so nice and very helpful

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Cars Jul 23, 2020

This is my second purchase from Rick Hendrick Dodge Duluth both times I received excellent customer service and what made the customer service even better I had 2 different salesman but the same customer service

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Cars May 25, 2020

I went in to purchase my first car and Eddy Lopez helped me! He made the experience very stress free and easy! I was expecting it to take all day but he was very knowledgeable and efficient I definitely recommend asking for him next time you’re at this dealership!

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Cars May 7, 2020

I worked with Jeff Popadiuk on-site. His perseverance and compassion were stellar. I have some challenges that couldn’t be worked through but, Jeff sure did try. He kept in contact with me the next several days, still trying to get me in a vehicle. I couldn’t ask for more than that!

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Cars May 3, 2020

Dmitry was outstanding!!! Very attentive and knowledgeable of the cars!!! Real good guy!!! Told me things about the car that I never knew!!! Extremely pleased!!!

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Cars Apr 24, 2020

Kneico Daniels was extremely helpful and knowledgeable about the vehicles. He made the process extremely easy. He guided us through the process with ease and professionalism

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Cars Apr 20, 2020

Kneico Daniels... very pleasant experience He got me the vehicle in the right color and the right price. Better than expected worth the drive from the westside

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Cars Apr 19, 2020

Great buying experience! Brady and Matt are very professional salesman who are more than willing to help! Rick Hendrick was outstanding working everything out to fit our needs!

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Cars Apr 19, 2020

Ben piyart did a awesome job sailing me a unlimited Sahara !! Donnie help me out with a great deal . Thank you !! So excited!!

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Cars Apr 19, 2020

Carlos was on point from the time I walked in the door! Car buying process was seamless and would recommend for anyone to come to Hendricks to purchase a new ride!

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Cars Apr 18, 2020

Just wanted to thank Justin woods for the best services. Such a friendly spirit. Great customer service skills. I would recommend all my friends and family to purchase a car for Hendrick

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Cars Apr 14, 2020

Super amazing service everyone was very friendly and everything was done in a quick manner. Eddy made sure that I loved the vehicle and that i was getting the best deal. I felt like the sales associates were definitely more concerned about making sure I was in a very I loved rather than just making a sale.

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Cars Apr 13, 2020

One of the best car buying experience as we’ve ever had! Matt clearly knows his stuff- he was very detailed and knowledgeable of the Chrysler Pacifica we were looking at. We thought we had done our research but he blew us out of the water, and this is after we had already visited our local Chrysler dealer who didn’t seem to know anything! Also, super friendly staff and super clean facility. Seriously I’m not blowing smoke it was the best car buying experiences we have ever had!! This makes our 4th purchase from Rick Hendrick and we ...

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Cars Apr 11, 2020

Traded in my old Tahoe for a Sierra with all the options; dealt with Felipe and he took great care of us will come back for my next car purchase

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Cars Apr 11, 2020

GO SEE FELIPE! He made the experience awesome, and was so professional! If you are looking for a new vehicle, he is the one for the hookup. You won’t be disappointed! 🙌

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Cars Apr 9, 2020

I purchased a Jeep Grand Cherokee today. The salesperson Nick was a pleasure to work with. He understood what I wanted and delivered on time.

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Cars Apr 7, 2020

Exceptional experience with Matt Mazza. The wife and I were forward with what we wanted and Matt and Donny made our experience very pleasant and got us the exact deal we wanted. We will recommend Rick Hendrick Chrysler Dodge Jeep Ram of duluth to everyone.

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Cars Apr 6, 2020

Justin was wonderful to work with. Staff was great all around. Enjoyed the test driving experience. Price was higher than advertised which was unfortunate and detracted from my excitement.

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Cars Apr 5, 2020

Angel is the greatest he’s been helping buy a car for two months now he got me the NEW WIDEBODY charger 2020 I really appreciate him I’ll definitely be back to see him for another car

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Cars Apr 5, 2020

This was a great experience at Rick Hendrick CDJ, they got my deal done, and I can’t believe it ..... fully loaded Charger at a steak price

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Cars Apr 4, 2020

Gerardo best person to deal with he will get you what you want. Best price in town! No doubt about that. Go see him now!

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Cars Apr 4, 2020

Just woods was a very helpful and patient salesman. Made the process easier and definitely would recommend this dealership. I look forward to working with them!

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Cars Apr 4, 2020

Brady was great. Very knowledgeable, patient, and respectful. Made the process very quick and easy. Would recommend him to anyone looking to purchase a vehicle.

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Cars Apr 3, 2020

I had an excellent experience. Carlos Santiago was absolutely amazing, and dependable when it came to placing me in my vehicle.

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Cars Apr 2, 2020

Dealing with Sharon was awesome. She made sure we got what we needed and wanted so we would walk out happy and with a new vehicle.

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Cars Mar 31, 2020

Came in just to look at options and Justin made sure I was very happy with what I pulled off the lot with . Very satisfied with my choice of purchase.

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Cars Mar 16, 2020

I want to give a big thank you to Sharon H. for the awesome customer service and assisting me in purchasing my brand new car.

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Cars Feb 18, 2020

Purchase process was outstanding except for the final paper work that took longer than promised because of record purchases on the day. Actual final paperwork was almost an hour, but was mostly due to the unbelievable number of government forms required.

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Cars Feb 9, 2020

Sharon Hester was my salesperson and she was awesome the buying process was easy and quick! If you’re shopping for a car ask for Sharon she will give the best deal!!

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Cars Jan 30, 2020

I had a great experience with the folks here. No pressure to buy, i was treated like family and I would recommend to anyone and everyone I know.

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Cars Nov 23, 2019

My 1st time experience Dodge Jeep RAM Duluth was wonderful !! Melvin Sanchez made all of my impossible ideas come true . He was very patience , understanding , helpful , and a great guy to work with . I recommend everyone coming to him and here at Dodge Jeep RAM Duluth to get a car. Thank you!

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Cars Nov 10, 2019

I came to buy a used car, service and costumer service was excellent. They took care of us. Very friendly and nice atmosphere

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Cars Oct 28, 2019

I would definitely recommend seeing edin! I see he’s a jeep guy, knows his jeeps very well, if you’re looking to purchase a jeep or any car on the lot, go see my man edin

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Cars Oct 28, 2019

Sharon H. made purchasing my new vehicle as smooth as possible! From explaining every step to personally helping me transfer my belongings from my old car. I could not of asked for a better professional! I will forever be appreciative of your kindness and leadership!Great customer service!!!

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Cars Oct 5, 2019

Enjoyed my experience here at Rick Hendrick CDJR in Duluth, Ga . Ranesha Grady was a big help.

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Cars Sep 29, 2019

Felipe Ortiz Did a great job with costumer service. Thank you.

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Cars Sep 29, 2019

had a great experience working with Mr Lyn. process was quick. in and out with my new vehicle. would definitely recommend to anyone

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Cars Sep 24, 2019

Me and my husband went to the store to check out the cars in there, but we were considering other options. Honestly I have to say that Lyn (salesman) was smart, efficient and also patient, it made a difference. I got a new car, so I?m satisfied and definitely would recommend this dealership.

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Cars Sep 15, 2019

Love the customer service here they will work with you on the car you is trying to get

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Cars Aug 11, 2019

Malik was awesome! Very helpful! He was a very nice person.

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Cars Aug 4, 2019

Purchased a Chevrolet Avalanche from Sharon Hester. I would highly recommend to anyone looking for a great deal on any vehicle. The entire staff was great and pleasant all around. Great experience.

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Cars Aug 3, 2019

Good experience with courteous people. I would recommend them to my friends but not my enemies. I would let them buy somewhere else.

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Cars May 17, 2019

My experience at the dodge dealership on Pleasant hill; was very calm and cool I enjoy the great customer service Kandi Odum gave me she was awesome!! Thank you Kandi Odum for a genuine and great experience at dodge I love my new car!!

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Cars May 17, 2019

Sharon was a great sales person, she was patient and understanding and kept working until she got me a deal i couldnt refuse. Im glad i chose to purchase with her and rick hendrick

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Cars Mar 15, 2019

Kneico D. And Todd R. have the BEST customer service in the business! I have purchased about 4 cars (to this one today is the 5th), and this was the most simple purchase..in and out. We didn't have all day and their sales office; was not overwhelming with tons of customers in the waiting area like other dealers. Nice deal on the vehicle, and never attempted to sell us something we dodndi want. Gave us several options in our price range. Worth a visit if you are in the market for a Chrysler, Dodge, or Jeep! Come THRU!

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Cars Feb 26, 2019

Mariah was wonderful, very knowledgeable and professional

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Cars Feb 1, 2019

Mark jorsling sold me a black Dodge Durango and I am SO ready for my first road trip.The Uconnect system is something I have never seen;This is truly best car purchase.Thank you!

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Cars Nov 1, 2018

Felipe Ortiz was everything you wanted in a salesperson. He made me feel comfortable, low stress despite my credit issues. Great experience and I love my 2019 Jeep Cherokee.

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Cars Oct 8, 2018

At first I was a bit sceptical about getting financed. They have a dynamic team of sale associates with superb knowledge of each vehicle on the lot. My sales agent was Marque Armont and he gave everything into getting me financed and into a new 2018 Jeep Renegade

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Cars Sep 28, 2018

Meredith Bennet was very helpful and friendly. I would definitely recommend her to anyone who ask me where I got my car from and who helped me. I enjoyed my experience at Rick Hendrick Chrysler Dodge Jeep RAM Duluth

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Cars Sep 17, 2018

I had the best experience at Rick Hendricks Chrysler Dodge Jeep Ram in Duluth. I went by on a Saturday evening after work I was greeted by Client advisor Blackwood his customer service, energy and knowledge was exceptional. I went in with a car inmind and left with a car better than it and still in the price range I wanted to stay in.

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Cars Sep 16, 2018

I just want to let Rick Hendricks Dodge Chrysler Jeep on Pleasant Hill Road know that they have a awesome sales associate that is dedicated not only to her job but to her customers as well. Her name is Sharon Hester and she made sure I was completely satisfied with my purchase she showed me the first jeep of even down to the color I wanted, this was the first time I ever bought a jeep and I was very nervous in the beginning but Sharon made me feel more at ease with her awesome and easy going personality! So ...

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Cars Sep 11, 2018

My experience was good. I actually didn't expect to get a new car or the car I purchased. I filed bankruptcy and was able to get a Chrysler 300 with no money down. I love all the features that it has. My sales person Shanee was good. The buying experience was shorter than my last experience. I was even provided free lunch while I was there.

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Cars Sep 11, 2018

I had wonderful service from the time I entered the door at Rick Hendrick Chrysler Dodge Jeep Ram in Duluth. Sharon Hestor was my Client Advisor and gave every bit of excellence. My experience with Sharon and staff was fantastic! I left as a very satisfied customer with my new car! They get five stars from me.

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Cars Aug 29, 2018

This was the third time that I visit this dealer and I back there because always they understand my needs, in this time Felipe Ortiz helped me find an excellent truck and an amazing deal!!!!! Also thanks to McDanielz and Allan for your help. You guys are the best!!!!

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Cars Aug 15, 2018

Sharon Hester was very friendly and went out of her way to help me find the perfect car. I love my new Jeep Renegade! Thanks Sharon!!!

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Cars Aug 6, 2018

Shanee Odum is a wonderful saleswoman, and she was extremely helpful during my search process. At first I was reluctant to buy the car they offered me, but after she convinced me to drive it out, I fell in love with it. She even helped me knock the price down to where I needed it to be! Super friendly and wonderful service! I definitely recommend them!

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Cars Jul 4, 2018

Great place to buy a vehicle! Awesome deal and great people! Our sales associate Meredith rocked. Once we landed on a vehicle, and agreed on price they got us on the road quickly! Love our new Jeep, thanks guys!

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Cars Jul 2, 2018

I went to Rick Hendrick Looking for a Pre owned Jeep Renagade and ended up with a 2018 Jeep Ren. The Staff was Amazingly Polite Kind and helpful. There were a few Hiccups but my Sales Women Sharon Hester was extremely kind and everything was sorted out. I would Recommend this dealership (just bring a snack for the wait).

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Cars Jun 30, 2018

Very happy with our saleswoman Savanna. She was incredibly patient, knowledgeable, and willing to go the extra mile for me. Would recommend Savanna to family and friends for future car purchases.


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